Local Government

Community Development Customer Service Center

Chesterfield County, Chesterfield, Virginia

The Community Development Customer Service Center relieved space shortages and streamlined customer service functions for the county’s community development agencies by locating many of the customer intensive functions in a combined customer service center on the first floor. The facility concept and design were part of an intensive planning effort to re-think and improve community development customer service operations. The building supports and enhances new operational strategies, as well as the technology that facilitates them. It is designed to provide flexibility to adapt spaces to meet evolving needs and goals. It houses county departments including transportation, planning, environmental engineering, building inspections, and the fire marshal’s office. The project is LEED certified and was the first LEED project in the county.